Legal
Terms of Service
These terms govern your use of sboptimalhealth.co.uk and set out the basis on which Sarah Bartlet Optimal Health provides information and nutritional therapy services.
1. Agreement to these terms
By using this website, submitting an enquiry or booking a consultation, you agree to these Terms of Service. If you do not agree, please do not use the website or our services. These terms should be read alongside our Privacy Policy, which explains how we handle personal information.
2. About Sarah Bartlet Optimal Health
Sarah Bartlet Optimal Health provides personalised nutritional therapy services for adults, with a focus on autoimmune health, allergies, digestive wellbeing, energy and long-term lifestyle support. Consultations are available online across the UK and in person in Aberdeenshire by arrangement.
Nutritional therapy uses food, lifestyle and wellbeing guidance to support health goals. It is a complementary approach and does not replace medical diagnosis or treatment.
3. Using this website
You agree to use this website lawfully and not to:
- Submit false, misleading or harmful information through our contact form or other channels.
- Attempt to interfere with the security, performance or availability of the website.
- Copy, scrape or republish substantial parts of the website content without permission.
- Use the website in any way that could harm us, our clients or other users.
We may suspend access to the website temporarily for maintenance, security or technical reasons.
4. Website content is not medical advice
Information on this website — including blog posts, service descriptions, FAQs and general guidance — is provided for educational and informational purposes only. It is not intended to diagnose, treat, cure or prevent any disease or medical condition.
You should always seek advice from your GP, consultant or other qualified healthcare professional about diagnosis, medication, emergency symptoms and any changes to prescribed treatment. Do not disregard professional medical advice or delay seeking it because of something you have read on this website.
If you think you may have a medical emergency, call 999 or attend your nearest accident and emergency department.
5. Nutritional therapy services
Scope of practice
Nutritional therapy recommendations are personalised and based on the information you share, your goals and your individual circumstances. Results vary from person to person. We do not guarantee specific outcomes.
Working with your healthcare team
We encourage open communication with your existing healthcare providers. With your consent, we may discuss your nutritional therapy plan with other professionals involved in your care where this supports safe, coordinated support.
Supplements and testing
Supplement suggestions and functional testing are only recommended where appropriate, useful and suitable for your situation. You are responsible for informing us of any medication, supplements, allergies or health conditions that may affect recommendations.
Not an emergency service
Nutritional therapy consultations are not suitable for urgent or emergency health concerns. Please use appropriate NHS or emergency services when needed.
6. Enquiries, bookings and consultations
- Submitting the website contact form or sending an enquiry does not create a client relationship or guarantee an appointment.
- A free discovery call is an introductory conversation to discuss your needs and whether working together feels like a good fit.
- Full consultations, follow-ups and any paid services are subject to separate agreement on scope, fees and scheduling.
- Appointment times are confirmed in writing by email or another agreed method.
- You are responsible for providing accurate contact details and attending sessions on time, or giving reasonable notice if you need to reschedule.
7. Fees, payment and cancellation
Fees for paid consultations and packages will be communicated clearly before you commit. Payment terms, rescheduling and cancellation arrangements will be agreed with you in advance of booked services.
If you need to cancel or rearrange an appointment, please contact us as soon as possible. Late cancellations or missed appointments may be charged in line with the policy shared with you at booking.
8. Your responsibilities as a client
To help us support you safely and effectively, you agree to:
- Provide accurate and complete information about your health, symptoms, medication and dietary needs.
- Tell us promptly if your health circumstances change or if you experience adverse effects from recommendations.
- Follow medical advice from your GP or specialist alongside any nutritional therapy guidance.
- Use recommendations in a way that is realistic and appropriate for your own situation.
9. Intellectual property
Unless otherwise stated, all content on this website — including text, images, branding, layout and downloadable materials — belongs to Sarah Bartlet Optimal Health or is used with permission. You may view and print pages for personal, non-commercial use, but you may not reproduce, distribute or exploit website content for commercial purposes without written consent.
Personalised plans, session notes and client materials shared with you are for your personal use only and should not be shared publicly or republished without permission.
10. Accuracy and availability
We aim to keep website content accurate and up to date, but information may change over time. We do not warrant that the website will be uninterrupted, error-free or free from viruses or other harmful components.
We may update, amend or remove website content at any time without notice.
11. Third-party links and services
This website may link to third-party websites or services, including WhatsApp for messaging. We are not responsible for the content, availability or practices of third-party platforms. Your use of those services is governed by their own terms and policies.
12. Limitation of liability
To the fullest extent permitted by law, Sarah Bartlet Optimal Health shall not be liable for any indirect, incidental or consequential loss arising from your use of this website or reliance on general website content.
Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence where such limitation is not permitted.
You use general information on this website at your own discretion and risk. Personalised advice provided during paid consultations is tailored to you, but no health outcome can be guaranteed.
13. Privacy and confidentiality
We treat client information confidentially and handle personal data in line with our Privacy Policy. Please be mindful that standard email and some messaging platforms may not be fully secure; we can discuss more appropriate communication methods during your consultation if needed.
14. Changes to these terms
We may revise these Terms of Service from time to time. The updated version will be posted on this page with a revised “last updated” date. Continued use of the website after changes are published constitutes acceptance of the revised terms. For active clients, material changes to service terms will be communicated directly where appropriate.
15. Governing law
These terms are governed by the laws of Scotland. Any disputes arising in connection with these terms or use of the website shall be subject to the exclusive jurisdiction of the Scottish courts, unless mandatory consumer protection laws in your country of residence require otherwise.
16. Contact
If you have questions about these terms, please contact:
- Email: sarah@sboptimalhealth.co.uk
- Phone: 07843 420355
These terms are intended to provide clear, practical information for website visitors and prospective clients. They should be reviewed with a qualified legal adviser before the website goes live or before being relied upon for formal business purposes.